Frequently Asked Questions

Listed below are a number of common queries. If you have a question that isn't answered on this page, please do not hesitate to contact us.

Q. How easy is it to order online?
A. It's very easy. All we need to know is the height and width that the doors are to cover, two simple measurements, that's all.

Q. That sounds easy but surely we need some sort of frame?
A. That's right, if you do not have some sort of frame then the doors will touch the skirting board leaving a gap between door frame and wall.

Q. How do you suggest we build a frame?
A. You can either use a softwood frame (4x1 inch timber? 100 x 25 mm) Available from any DIY store. Lay a strip up each wall and cut a length on the floor between them ( a Plinth) for the track to sit on . Measure between the uprights for the width and from the surface of the plinth to the ceiling. That's all we will then calculate the size to make the doors.

Q. What if I am not going from wall to wall?
A. If you only have a house wall at one end of the space you intend to use, you will require a side panel. You may be able to obtain these from local suppliers or we can supply matching panels.

Q. Can I lay onto carpet or do I have to take it up?
A. You can lay onto carpet, onto bare floors, or if you are expecting new carpet in the near future onto existing carpet. Use a plinth in all cases, do not lay track directly onto carpet or bare floors. On carpet it supports the track and on bare floors it provides an edge to lay carpet up to.

Q. The roof pitch breaks into my ceiling line, does that mean sliding doors are not suitable for me?
A. Not at all. Most roof pitches are under 50 cm in width and a panel trimmed to suit will sort out the problem. You can then run doors from that to the opposite wall and you do not loose valuable internal space.